Runbooks

Shared runbooks live here. Project-specific incident steps should stay under the owning project unless they affect multiple systems.

Find help by symptom

A central product change is missing in Mosaikasa or Shopify: Mosaikasa product sync.
Logidav queue work is stuck or failing: Queue debugging and replay failed jobs.
A marketplace update is missing: Marketplace sync issues.
A payment needs investigation: Payment issues.

Shared procedures