SAV Menzzo

Purpose

sav-menzzo is the customer service frontend for after-sales workflows. It provides support operators with access to customer, order, and case-management screens.

Stack

• Vue 3 and TypeScript.
• Vue CLI/Vuex-era frontend architecture.
• Bootstrap styling and Axios API calls.

Connected Projects

• Logidav and Rest Menzzo provide order/customer/SAV data.
• Chatbot and support workflows can route customer issues into SAV handling.
• Tracking and appointment tools share order-status context.

Local Docs Submodule

When this repo consumes global docs, use:

cd docs
npm ci
npm start
npm run build

To Expand

• Local development commands.
• API endpoint map.
• Auth/session behavior.
• Common support workflow runbooks.

Dependencies

The page describes an operator frontend over order/customer/case data, with documented overlap to Logidav, Rest Menzzo, tracking, and chatbot support. The precise API ownership is unknown.

Setup

Application setup is not established by this page. Follow the owning repository's README and setup instructions, and request the approved local access or environment you need. The shared documentation submodule and docs-site commands are described in the repository map and local development guide; they do not start this application.

Flows

Support and refunds is the shared case/refund entry point; Order to delivery covers adjacent shipment context.

Diagnosis

For a case that does not match the customer record, preserve the case reference and compare the frontend view to its documented API owner before attempting a state change. Auth/session and API troubleshooting are missing.

Evidence and gaps

The Vue stack and user role are documented at a high level; setup, auth/session behavior, endpoints, state transitions, and operator runbooks need verified references.

Next evidence to add: source commit and file references for the owned boundary, then repository-specific setup and the relevant operations procedure. See the documentation coverage matrix for the system-wide gap record.