API Failure Triage

Use this guide to locate a failing integration and its next checkpoint. The active endpoint, credentials, retry behavior and provider response depend on the integration and environment; they have not been verified here.

1. Identify the integration, operation, affected record and approximate time. Use existing approved observability and avoid exposing customer data or credentials.
2. Check whether the local operation reached the provider and what response, if any, was recorded. A local queue item or label does not prove remote acceptance.
3. Consult the integration's documentation and provider status. A timeout can leave the outcome unknown; check the destination before any retry.
4. Involve the integration owner for configuration, credentials or recovery. Do not assume every integration retries automatically.

Production diagnostics require approval for the exact command and target. Credential changes, cache clearing and replay require an agreed recovery procedure and authorization. See Queue Debugging and Cron Incident Triage.