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System Workflows
This section documents Logidav business processes. Start with a journey, then follow its links to the rules and troubleshooting details you need.
Documented Workflows
For a new product, start with Product creation and publication and follow the complete Logidav → Meduse → Magento loop.
For order-specific logic, start with the order import and carrier distribution journey. It links the new-versus-existing order path, configuration, carrier assignment and delivery-mode changes. The custom business-rule inventory tracks related workflows and investigations still needed.
| Workflow | Criticality | Description | Key Command |
|---|---|---|---|
| Sales Import | Critical | Ingests and synchronizes orders from Magento 2 | menzzo:v2:sales |
| Order and carrier journey | Critical | Follow import, updates, line assignment and shipment. | Start with the order journey |
| Carrier operations | High | Follow labels, shipment state and tracking after assignment. | See the carrier-specific path |
| Stock Updates | Critical | Covers reviewed quantity-mutation branches and availability/price queue updates to Magento; marketplace propagation remains unverified. | ProductQtyLogService::productChangeLog() |
| Reservations and restock | High | Follow reservation imports, arrival quantities and customer restock notifications. | See the reservation journey |
| Shipment Generation | High | Imports shipment CSV data, creates Magento shipments, and updates local sale lines; label generation and delivery confirmation remain unverified. | sale:expedition:import |
| Refunds & SAV | Critical | Documents SAV case handling separately from admin refund submission and provider-status reconciliation; physical-return stock flow remains unknown. | RefundController::refundAction() / refund checks |
| Loyalty voucher import | High | Follow voucher eligibility, processing, Magento verification and customer notification. | See the voucher journey |
| Product Sync | High | Imports Magento products and sends availability/price batches to Magento; marketplace fanout remains unverified | menzzo:v2:products |
How to read these pages
Overview pages link to detailed rules and operational guides. Where evidence is available, pages explain:
- What it does -- one-paragraph summary of the workflow's purpose
- How it connects -- mermaid diagram showing all systems involved
- Trigger -- what starts the workflow (cron schedule, event, manual action)
- Components -- table listing every command, service, and entity with file paths
- Step-by-step flow -- mermaid flowchart with decision points
- Side effects -- what changes in the database and external systems
- Failure modes -- what can go wrong, with severity admonitions
- Debugging path -- numbered steps to investigate issues
- Related commands -- CLI commands involved
Cross-References
- Queue Model -- how asynchronous processors dispatch work
- Data Flow -- high-level data movement across the platform
- Queue Debugging Runbook -- step-by-step queue troubleshooting